Most advisors already know what good service looks like. The challenge is delivering it consistently — and this workshop addresses each of those gaps directly.
By the end of the workshop, participants will be able to:
Skills & thinking
- Identify which parts of your workflow are best suited for AI assistance
- Distinguish between work that can be automated and work that must remain human-led
- Design a simple AI-assisted workflow for prospecting, servicing, or operations
- Think more realistically and usefully about AI in advisory work
So advisors can spend time building actual connections — not chasing cold leads. The bot handles the cold work; you show up for the warm ones.
- Promotions & job changes
- New businesses / funding
- Family & life-stage events
- Referral opportunities
- Ranked by relevance
- "Why now" rationale
- Draft outreach ready
- 1:1 call scheduling suggested
- Reviews & approves draft
- Confirms or adjusts meeting
- Focuses on the relationship
"Hi, I'm a financial advisor and would love to connect."
How bots surface what matters each day and help advisors follow up more consistently — and respond to client questions accurately without the back-and-forth.
- Policy anniversaries
- Premium due dates
- CPF milestones
- Clients gone silent
- Inbound client questions
- Prioritised by urgency
- Draft messages included
- Policy-accurate draft replies
- Reviews drafts
- Approves or edits
- Sends follow-up or reply
Today, at a glance
How bots reduce repetitive operational work so advisors spend more time on trust and client conversations.
- Client summary pulled
- Active policies listed
- Life events flagged
- One-page brief generated
- Fully briefed
- Focused on the client
- No scrambling for context
- Voice notes transcribed
- CRM updated
- Actions extracted
- Follow-up drafted
Without AI — time-heavy & inconsistent
- Manually pulling notes and policy documents before each meeting
- Typing up meeting notes from memory afterward
- Remembering to update CRM — often delayed or skipped
- Drafting follow-up emails from scratch each time
Participants leave with
- Clarity on where AI fits in their current workflow
- Several practical use cases relevant to financial advisory
- Stronger awareness of risk, compliance, and handoff points
- A more realistic and useful way to think about AI in advisory work
Suitable for
- Financial advisors at any stage of their practice
- Agency leaders and team managers
- Operations or enablement teams
- Advisory teams exploring practical AI adoption
Workshop options
- Half-day deep-dive format
- Live workflow examples throughout
- Use case discussions & Q&A
- Implementation thinking included